Deliveries / Shipping
Standard delivery within Canada & The United States of America. You will receive your order in approximately 5-7 working days. For your protection all parcels within Canada & The United States of America will be sent by registered mail.
International Deliveries
Unfortunately, we do not currently ship to countries outside Canada & The United States of America.
Late Deliveries
Please consider the following: Credit card authorisation and address verification must be received prior to processing. Also, orders placed after Midday will be downloaded into the system for the following day therefore not processed that day. If you have not received your order within the days specified please contact our Online department at SHOP@WANTESSENTIELS.COM.
Returns
Our Guarantee: WANT Les Essentiels de la Vie strives to ensure you are satisfied. We want you to love what you've ordered. If something isn't right, let us know. We'll send you another colour or an entirely different style. Email us your questions or call toll free on 1.866.868.9268 Monday to Friday 9.00am - 5.30pm (EST).
Returns by mail
Please enclose your receipt and merchandise within 14 days of receipt of the goods, in a box and mail to:
U.S.A
WANT Les Essentiels de la Vie
USA Return Orders
Northeast Group Inc. 12 Nepco Way Plattsburgh, NY USA 12903
Canada
WANT Les Essentiels de la Vie
Canada Return Orders
225 Chabanel Street West Suite 915 Montreal, Quebec, Canada H2N2C9
Send the box back to us registered mail. Please allow two weeks from the day you return your package for your account to be credited. Customers will be responsible for shipping and handling charges.
Colours
Please note that colours may vary slightly from those displayed by your monitor.
Sold Out Items
If an item is temporarily out of stock, you will be contacted and informed of the expected delivery date. If a specific size or colour is missing in the list, it is currently out of stock or has been sold out.
Currency
All prices are shown in American & Canadian dollars (at par).
